You can visit Loan Value Group’s website to read product and company information, or use some of our online tools without telling us who you are and without revealing any personal information. During these types of visits, we collect and store statistical information on an anonymous basis, such as the information about the time and length of your visit, the website you last visited, the pages you request, and the date and time of those requests. We may also collect and store the name of your Internet Service Provider.
There are instances where we request personally identifiable information to provide our website visitors a service or correspondence. This information, such as name, mailing address, or type of request, is collected and stored in a manner appropriate to the nature of the data and used to fulfill your request. If you are our customer, the information may also be shared as described below.
When you submit an online application to us or you are accessing your account online, we collect the following types of personality identifiable information about you.
If you are our customer, we may disclose all of the information that we collect on you and former customers, as described below.
We do not sell the collected data.
LVG continuously strives to comply with all applicable federal and state privacy laws. Some policies will vary by State, based on the applicable laws of that state. If you are utilizing LVG’s services, you may request a copy of your Privacy Notice (if applicable) by emailing LVG at [email protected].
As permitted by law, we may change this Online Policy and provide notice by posting a revised policy on this site. By using this website, you signify your acceptance of this Online Policy. Your continued use of this website after a revised Online Policy has been posted signifies your acceptance of the revised Online Policy.
You may email us at [email protected] regarding the accuracy, completeness and substance of the information collected about you while you are on this website.
We restrict all access to nonpublic personal information to persons hired by us who need to know the information to provide products and services to you and to otherwise service your account(s) with us. We maintain physical, electronic and procedural safeguards that comply with applicable federal standards to guard your nonpublic personal information.
If you choose to complete and submit our Online Application, or to access, “My LVG Account”, your personal information will be protected during transmission by an encryption process.
If you believe that your account has been subject to unauthorized access, please email us at [email protected]. You may also contact your local law enforcement agency, and the Federal Trade Commission (FTC). You may speak with an FTC counselor by calling 1-877-FTC-HELP (1-877-382-4357). Or, to enter information about your complaint to a FTC online database, sign on to www.ftccomplaintassistant.gov.
We are not responsible for errors or negligent use of the services offered by this website, including input errors, negligent handling or sharing of passwords, and leaving a computer unattended while accessing the Online Application section of the website.
While we make all reasonable efforts to ensure that all material on this website is correct, accuracy cannot be guaranteed. Balance information that appears on my LVG Account assumes that all postings to your account were valid postings. This website may contain hypertext links to other websites that are completely independent of this website. We do not assume responsibility as to the accuracy, completeness, or authenticity of the information presented on any website accessed via such a link. A link to another entity’s website should not be construed as endorsement by LVG of such websites, products or services.
All of the content presented on this website is for information purposes only and in no way creates any fiduciary relationship between you and LVG; you should seek appropriate tax, financial, or legal advice when necessary. No content on this site constitutes an offer to buy or sell any product or service. All services described in this website are available to qualified applicants only through LVG. All programs are subject to change or termination at any time in accordance with the terms and conditions of the service selected by you. The information contained on this website is protected by copyright and may not be reproduced without written consent.
If you have any questions, comments or complaints regarding this Online Policy, contact [email protected].